Additional information regarding your personalized consultation
About the consultation
In order to receive accurate advice the client should provide clear answers and genuine information.
Before your consultation, please:
- Complete the personal information form;
- Check your microphone and headphones;
- Install Zoom if you don’t have it on your device: https://zoom.us/download. You can use any device (computer, phone, tablet) though the computer is the recommended device. You do not need a Zoom account if you don’t have one;
- Test your equipment here: https://zoom.us/test;
- Make sure you have a strong internet connection.
At the moment of the consultation:
- Access the Zoom link provided in the consultation confirmation email at the established date and time;
- Indicate your full name upon connection;
- Install yourself in a quiet area to avoid noise and distractions during the consultation.
No. You can use Zoom without an account. Before joining a Zoom meeting on a computer or mobile device, you can download the Zoom app from our Download Center. Otherwise, you will be prompted to download and install Zoom when you click a join link. You can also join a test meeting to familiarize yourself with Zoom.
Should the client need to reschedule, this can be done up to 48 hours before the consultation.
The consultation can be cancelled and the fees are reimbursable, minus an administrative fee of 20%. This can be done up to 48 hours before the consultation, otherwise no reimbursement applies.
You can schedule another consultation by paying again the fees (no discount applies).
Should you be unable to connect for technical reasons, another option would be to call at the number provided in the consultation confirmation email, providing the code. If this does not work either, you can email us with the subject: Urgent – technical issues.
The consultation is to evaluate and answer the questions on the profile of the client and, if applicable, dependent spouse and/or children.
Should the client want to invite an additional person other than the love partner in the call, this would be possible. The fact of inviting another person to the consultation is deemed to be an authorization to disclose your personal information to the invitee.
No. However you may want to have at hand documents pertinent to your immigration project like your Canadian permits, your passport or diplomas in case you feel you may need to look at those documents in order to reply to the questions of the consultant.
If your particular situation requires that the consultant reviews a certain document, you can prepare a DropBox link and share it with the consultant at the moment of the consultation.
The information provided by the client is strictly confidential and not going to be shared with any third party. The employees and consultants of Martineau & Mindicanu are not considered to be a third party.
No. The recording, distribution or reuse of the images and audio material would present a potential breach of confidentiality and is not allowed. We strongly suggest that you take notes during the consultation.
The consultant will likely write notes in the chat. Zoom allows you to save those notes.
In English, French or Spanish, based on the client’s preference.
The consultation is to last 60 minutes. However should there be time lost for reasons of technical failures, this time should be compensated to the client in the form of additional minutes. Time lost may include but not limited to: deficient Internet connection or phone line, power failure, unforeseeable and irresistible events out of the client’s or consultant’s reach that would delay the interview.
Should the client be late for the consultation, the time lost due to a late arrival, unless for reasons stated above, will not be compensated. For greater clarity, for example, if a consultation is scheduled at 10:00, it is to end at 11:00, even if the client arrives or connects after 10:00.
Should the consultation last less than 60 minutes upon mutual agreement between the consultant and the client or upon request of the client, the minutes left may not be used for other future services and could not be compensated in the way of a partial reimbursement of the consultation fee.
Should you have additional questions after the 60 minutes of consultation have passed, you can schedule another consultation or sign a representation contract for our full services.
About our services
- Temporary immigration: study / work permits, visitor visa. This includes extension of stay.
- Permanent immigration: family sponsorship, all economic immigration categories. We do not offer refugee or humanitarian & compassionate grounds application assistance, however the consultant can assess your eligibility under those classes during the consultation.
- Services to business: Labour market impact assessment (LMIA) and LMIA-exempt permits. We do not offer job search / recruitment services but can help the business obtain the necessary immigration permits for the potential employees.
The consultant will inform the client of the fee for the representation services during the consultation or soon after. The fees are established based on a variety of factors including, in particular, the type of immigration program, the number of family members, the complexity of the case, or any particular circumstance, based on the information disclosed by the client during the consultation.
Should the client require representation services for an urgent matter, the fees may be increased by 38%. An urgent matter means an application to be submitted or a reply to be given to a Canadian authority within less than 31 calendar days following the date of the signature of the representation services agreement.
For orientation purposes, the professional fees for a study permit application could range from $4,000 to $6,000. For a work permit, between $2,000 and $6,000 depending on the type of application. For permanent residence, between $4,000 and $6,000. Fees are subject to change without notice, especially if new elements or circumstances warrant it, unless a contract is signed within 4 weeks after the consultation.
Should the client hire the consultant to represent him in front of the Canadian immigration authorities after the consultation, the fees for the regular consultation will be deducted from the total fee for the representation services, as follows:
- The deduction of the fees for the preliminary consultation can be applied only once. For greater clarity, the fact of having two or more preliminary consultations does not allow to have two or more deductions of fees.
- The value of the preliminary consultation fee applies as a discount when it represents 10% or less of the total fee for the representation services.
- The discount applies when a contract is signed within 4 weeks after the date of the preliminary consultation.
- The emergency fee of 100$ does not serve as a discount.
No. By taking the consultation the client has no obligation to hire the consultant for any further immigration procedures.
Should the client want to hire the consultant, this would be possible if the consultant confirms the eligibility of the client during the consultation and the ability to represent him.
Taking the consultation does not imply that the consultant represents the client before any immigration authorities.
Yves Martineau is a Regulated Canadian Immigration Consultant according to the Canadian laws, member R415279 of the College of Immigration and Citizenship Consultants, member No. 11035 of the Québec Registry of Immigration Consultants, member No. 000260 of the Saskatchewan registry of Licensed Immigration consultants, and member No. R12145 of the Canadian Association of Professional Immigration Consultants.
The legal basis of the counselling is the Immigration and Refugee Protection Act and its Regulations, immigration laws, regulations and instructions of the Canadian provinces, and it is done according to the consultant’s best knowledge and based on the information provided by the client.
We are authorized to represent clients before the provincial governments as well as the federal one, therefore there is no limitation in respect to the province. Certain provinces (like Quebec and Saskatchewan) require a license to be able to offer the services and the consultant holds all the necessary authorizations, as can be seen in the links above.
Please email us informing the date of your consultation and the immigration program of your choice. Make sure to do it shortly after the consultation, in order to benefit from the discount that corresponds to the regular consultation fee, that applies if the contract is signed within 4 weeks.